Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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37.6% of companies plan to fully replace IVRs with AI triage by 2026 (Metrigy). The new gold standard: AI dials the human, whispers a summary, then bridges. We ship the SIP REFER + summary recipe and CallSphere's vertical patterns.
Android's AudioRecord API is the lowest-level mic access for AI voice apps. Here is how to configure it for 16 kHz PCM, hardware AEC, and sub-300 ms streaming.
Integrate your calling platform with Salesforce and HubSpot CRM for automatic call logging, screen pops, and workflow automation. Best practices inside.
Sub-$250 NVIDIA Jetson Orin Nano Super runs a full Whisper + 8B LLM + Piper voice loop offline at 15 tok/s. Here's the full Docker-based build with thermals, models, and code.
Plivo's bidirectional Audio Streaming costs $0.004 per minute on top of voice minutes and gives you raw WebSocket audio with bidirectional, keepCallAlive, content-type, and sample-rate parameters. Here is how to wire it to OpenAI Realtime cleanly.
ServiceTitan and Housecall Pro back 80,000+ home-services contractors. Implementation consultants who add AI voice to the stack land 3x bigger retainers. Here is the model.
Governor Newsom signed AB 853 in October 2025, extending the California AI Transparency Act and pulling capture-device manufacturers in. Combined with the Bot Disclosure Law and CCPA, voice AI vendors face the strictest US state regime.
Use Microsoft Foundry's GPT Realtime API plus Voice Live API for a sub-second voice agent. Real C# and Python code, Speech Service config, Azure AD auth, deploy to Container Apps.
Voice AI agents need to verify the human on the other end before reading PHI or charging a card. We map Twilio Verify channels, the new A2H protocol, and how CallSphere's Healthcare agent does step-up auth in 12 seconds.
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