Product Changelog
Every feature, fix, and improvement we ship.
We publish notable releases here as they ship — typically every few weeks. Smaller fixes and tuning go out continuously between entries.
March 2026
10-Agent Real Estate Platform Launch
Launched the Property Management platform with 10 specialist agents including property search with vision analysis, suburb intelligence, and financial calculators.
Learn more →February 2026
Post-Call Analytics Engine
Added the language model powered post-call analytics: sentiment scoring, lead scoring, intent detection, topic extraction, and AI summaries.
Learn more →RAG Knowledge Base for IT Helpdesk
Integrated a vector knowledge base for semantic search across knowledge base articles and past tickets. 10 specialist agents now have contextual awareness.
Learn more →Escalation Ladder Performance
Reduced escalation ladder build time by 60%. Parallel contact notification now starts within 2 seconds of emergency detection.
Learn more →January 2026
Square Payment Integration
Added Square payment processing for rent payments and property transactions in the Property Management platform.
Learn more →Batch Outbound Calling
Sales platform now supports batch outbound campaigns with up to 5 concurrent calls, CSV import, and real-time campaign dashboard.
Learn more →December 2025
the speech engine Voice Quality Upgrade
Upgraded to the upgraded speech engine for salon agent. 40% lower latency, more natural intonation.
Learn more →Multi-Language Support Expansion
Expanded language support from 32 to 57 languages across all products. Added Hindi, Arabic, Korean, Thai, and 21 more.
Learn more →November 2025
HIPAA Compliance Hardening
Enhanced PHI encryption, added BAA workflow, implemented audit log retention policies for healthcare deployments.
Learn more →a multi-agent framework Migration
Migrated salon, escalation, and helpdesk products from single-agent to multi-agent architectures using a multi-agent framework.
Learn more →