CallSphere + ServiceTitan
Built for home service businesses running on ServiceTitan. CallSphere AI agents schedule jobs, dispatch technicians, confirm appointments, and handle after-hours emergency calls -- syncing every interaction directly into your ServiceTitan workflow.
Bookings flow straight into ServiceTitan dispatch -- no double entry between the phone and your board.
How does CallSphere integrate with ServiceTitan?
CallSphere connects to your live ServiceTitan instance and imports your business units, service zones, job types, and technician roster. When a customer calls, the AI agent checks real availability and books the job directly in ServiceTitan, creating or updating the customer record as it goes. Emergency calls are triaged for urgency and routed to the nearest available tech, while outbound confirmations cut no-shows and wasted truck rolls -- so dispatch sees every booking land in their board without manual entry, even after hours.
How to connect ServiceTitan
Get up and running in four simple steps. Most teams go live in under 30 minutes.
Connect ServiceTitan
Authorize CallSphere with your ServiceTitan API credentials. We connect to your live instance securely.
Sync Business Units & Zones
Import your business units, service zones, job types, and technician roster for accurate scheduling.
Define Booking Rules
Set scheduling windows, emergency criteria, and dispatch priorities that match your operations.
Go Live
Run a test booking, then enable 24/7 call handling. Jobs flow into ServiceTitan dispatch automatically.
What the ServiceTitan integration enables
Job Scheduling
AI agents book service appointments by checking technician availability, service zones, and job types directly in ServiceTitan.
Smart Dispatch
Route emergency calls to the nearest available technician based on real-time location, skill set, and current workload.
Customer Booking
New and returning customers book service calls by phone. The AI agent creates or updates the customer record in ServiceTitan.
Appointment Confirmations
Automated outbound calls and SMS reminders confirm upcoming appointments, reducing no-shows and wasted truck rolls.
Membership Management
AI agents can enroll customers in maintenance plans, check membership status, and schedule recurring service visits.
After-Hours Call Handling
Every after-hours call is answered, triaged for urgency, and either scheduled for next-day or dispatched immediately.
Why teams choose this integration
Never Miss a Service Call
24/7 call answering means no more lost revenue from missed after-hours calls and voicemails.
Reduce Dispatcher Workload
AI agents handle routine scheduling, freeing dispatchers to focus on complex routing and escalations.
Fill Your Schedule
Automated booking and confirmations keep your calendar full and no-show rates low.
Frequently Asked Questions
Common questions about the CallSphere + ServiceTitan integration.
Does CallSphere book jobs directly in ServiceTitan?
Can it handle after-hours emergency calls?
Does it reduce no-shows and wasted truck rolls?
Ready to connect ServiceTitan?
See how CallSphere AI agents integrate with ServiceTitan to automate your workflows. Live demo available -- no signup required.
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