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Integrations

Connect CallSphere AI voice and chat agents to the 17 tools below, plus any custom REST or webhook API. Sync data, automate workflows, and go live in days.

AllTelephonyCRMHelpdeskSchedulingPaymentE-commerceField ServiceProject ManagementEHR / Practice Management

What you get with CallSphere

  • Native connectors span CRM (Salesforce, HubSpot, Zoho, Pipedrive), helpdesk (Zendesk, Freshdesk), scheduling (Google Calendar, Calendly), payments (Stripe, Square), telephony (Twilio), e-commerce (Shopify), field service (ServiceTitan, ConnectWise), project management (Monday.com), and EHR (SimplePractice, TherapyNotes).
  • Custom REST and webhook tools wire up in ~1 day on Growth and Scale plans. JSON-schema tool definitions, HMAC-SHA256 signed webhooks.
  • Auth supports API keys, OAuth 2.0, and SAML. BYOD Twilio and BYOD telephony are first-class.
  • Knowledge bases ingest PDF, DOCX, and plain text; RAG retrieval refreshes within 5 minutes of upload.

Why CallSphere for integrations

CallSphere runs 6 production AI voice and chat agent platforms today, serving businesses in all 50 US states. Each agent has access to 14 function tools (appointment booking, payment capture, CRM upsert, calendar sync, knowledge-base retrieval, SMS handoff, and more), speaks 57+ languages, and answers in under 1.5 seconds end-to-end. Pricing starts at $149/mo and scales to $1,499/mo for unlimited agents with a 99.9% uptime SLA. Onboarding takes 3-5 business days for most teams, and every plan includes a free 30-day pilot with no credit card.

FAQ

Integrations questions, answered

The questions buyers ask most often before they sign.

How long does an integration take to set up?
Native connectors (Twilio, Salesforce, HubSpot, Zendesk, Stripe, Shopify) take under 15 minutes via OAuth. Custom REST or webhook integrations on Growth and Scale plans take ~1 day with our solutions team.
Can I connect a custom CRM or homegrown API?
Yes. Define a function tool with a name, description, and JSON schema for parameters. CallSphere calls your endpoint when the agent invokes the tool. Auth supports API keys, OAuth 2.0, and HMAC-signed webhooks.
Do integrations work for both voice and chat agents?
Yes. The same tool definitions, knowledge bases, and integrations are reused across voice, chat, and SMS agents. Configure once, deploy everywhere.
Is there a marketplace for integrations?
Yes -- see /marketplace for the live list. Today the marketplace covers CRM, calendar, telephony, payments, e-commerce, helpdesk, and ITSM categories.
Can I bring my own Twilio account?
Yes. Provide your Account SID and Auth Token; CallSphere routes calls through your Twilio account so you retain control of telephony billing and compliance posture.