Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Rerankers turn a noisy top-50 into a clean top-5. Cohere Rerank 3.5 hits SOTA on BEIR with 595ms latency; ColBERT v2 wins on cost. Here is how CallSphere routes between them per vertical.
NIST's AI Risk Management Framework is voluntary on paper and mandatory in practice. Federal contractors, banks, and SaaS buyers all map RFPs to it. Here is a 90-day Govern-Map-Measure-Manage rollout for voice AI teams.
Twilio Agent Connect (GA April 2026) plus Conversations Orchestrator, Studio, and the new Flex SDK make AI-to-human handoff a config job, not a build. We map the architecture and show CallSphere's escalation path.
Chrome 130-147 quietly rewired WebRTC: ML-KEM post-quantum key agreement, HEVC platform encode, scaled-input encoder constraints, and a CVE-2026-7336 use-after-free fix. Voice AI implications inside.
Learn how to build persistent memory for web agents covering cookie and session management, navigation history tracking, preference learning, and context reuse across browsing sessions.
Build a production-grade web scraping AI agent using Playwright that handles SPAs, infinite scroll, pagination, dynamic content loading, and basic anti-detection strategies.
Explore the leading web agent benchmarks including WebArena, MiniWoB++, and Mind2Web. Learn how evaluation methodology, success metrics, and reproducible environments drive progress in autonomous browser agents.
NVIDIA NeMo Microservices: Building Scalable AI Agent Platforms
Design rigorous A/B tests for AI agent prompts and models using proper experiment design, randomization, metrics collection, and statistical significance testing in Python.
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