Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Live virtual open houses in 2026 use an AI tour guide that walks buyers through a property over WebRTC, answers questions, and books showings. Here is the OneRoof production stack.
The UK has not passed a horizontal AI law. Instead, regulators apply five cross-cutting principles inside their existing remits and the new AI Growth Lab pilots sandboxes. Here is how voice AI vendors should read the UK landscape in 2026.
Cross-region traffic adds 50-200ms — a fatal share of your sub-500ms budget. We map PoPs, region-pinning, AWS Local Zones, and MPLS backbones to keep callers near compute in 2026.
When the AI escalates, a branded recap email beats a Slack ping. We wire SendGrid into the CallSphere After-hours race and Healthcare intake to ship transcript, action items, and next steps in under 6 seconds.
ChatGPT runs at $2B/month ($24B annualized). ElevenLabs $330M ARR. Retell $50M. Voice AI market $22.5B at 34.8% CAGR. The full chat-vs-voice revenue picture.
Plain WebSocket cannot signal backpressure. WebSocketStream wraps it in the Streams API so AI token feeds, audio chunks, and Gemini Live concurrent streams flow without buffer-bloat.
Barcelona hotels face intense summer peaks and year-round international demand. AI voice agents handle Spanish, Catalan, English, French, and 53 more languages at scale.
Optimize inbound call center performance with advanced routing strategies. Skills-based, time-based, geographic, and AI-powered routing patterns compared.
A deep look at CallSphere's 11-agent hotel platform — Concierge, Reservation, Check-In, Check-Out, Housekeeping, Guest Services, Group Sales, Revenue, OTA, Loyalty, and Night Audit.
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