Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
How India's blockchain-based DLT registration works, why category-level DND preferences matter for AI calls, and the per-list scrubbing economics that decide whether you stay legal.
Seattle independent insurance agencies face renewal call surges, multi-line quotes, and aging-out P&C books. Here is how a 2026 AI voice agent handles quote-to-bind without burning out CSRs.
An autonomous agent can chain 20 calls from one prompt. Request-per-minute caps cannot stop a thousand-token prompt. Here is token-based rate limiting in 2026.
WHIP is the simplest WebRTC ingress protocol you can ship. For AI voice agents that need to take in live audio from a third-party source, it is the right answer in 2026.
988 went live nationally in 2022. The SAMHSA final rule on 42 CFR Part 2 hits enforcement on February 16, 2026. AI crisis hand-offs in behavioral health must respect both — and the design is non-trivial.
OpenAI bought Promptfoo for $86M on March 9, 2026. The open-source library is still active with 350k+ developers. Here is how to wire it as a hard CI gate.
Smith.ai charges $11/call for live humans. Above 200 calls/mo that's $2,200+/mo. Replace with a vertical AI receptionist for $49/mo flat — full build.
Concierge medicine is a $24.63B market in 2026 with 9.05% CAGR. Premium tiers above $10K/year are growing at 10.16%. Members expect white-glove access — voice AI is how the practice scales without losing the high-touch feel.
Canny's autopilot merges duplicate feature requests automatically, Twig and Kai auto-tag and route, and the best teams now triage in chat. Here is how to wire feature-request triage into your chat agent.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
