Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Sonnet 4.6 is the price/performance sweet spot Anthropic shipped for high-volume agentic deployments in 2026.
Shopify shipped Agentic Storefronts to ChatGPT, Copilot, Gemini, and Google AI Mode in 2026 and extended B2B to all plans. Here is how a chat agent on top of Shopify Plus B2B closes 28% more wholesale deals and lifts AOV 19%.
97-98% client retention is the local SEO industry's top quartile. Agencies that add AI voice as a stickiness layer cement retention and add 30-40% MRR per account.
Multi-location businesses often route customers to the wrong branch. Learn how AI chat and voice agents use service area, hours, and intent to send people correctly.
How leaders should think about Claude Opus 4.7 legal — adoption patterns, ROI, competitive dynamics, and what e-discovery means for the next 12 months.
Cresta turned real-time agent assist into a full autonomous CX agent in 2026. Here's the deployment pattern, the customer wins at Intuit and Brinks.
Apollo.io's AI sequences became the SMB outbound default in 2026 with strong pricing and broad data. Here's the product, the per-seat pricing.
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Claude Code 2.1 ships background agents, sub-agent spawning, and a hooks API that turn it into a true multi-agent coding pla
Shield AI shipped Hivemind 2.0 in April 2026, adding a new MCP-style command interface for multi-platform swarms across V-BAT, Nova, and partner airframes.
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