PromptArmor platform update — new agent guardrails in April 2026
PromptArmor shipped agent-aware guardrails on April 18, 2026, with multi-step trace analysis and policy-as-code rules tuned for tool-using agents.
6 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Protect AI Radar update — agent supply-chain risk scoring in 2026
Protect AI's Radar platform added agent supply-chain risk scoring on April 21, 2026, surfacing risky third-party tools in MCP servers and LangChain plugins.
6 min read
Robust Intelligence inside Cisco — 2026 roadmap and what's shipping
Cisco's April 2026 update on the Robust Intelligence integration confirmed a unified AI Defense product GA in Q3, bundling validation, runtime, and supply-chain scanning.
6 min read
Insurance Intake Voice AI: Lemonade Maya, Tractable, and the New Stack
Lemonade Maya, Tractable, and a wave of new insurance intake voice AI agents reshaped FNOL handling in April 2026. Carriers, comparisons, and the buyer playbook for 2026.
10 min read
Booking.com AI Travel Agent 2026: Consumer Trip-Planning Update
Booking.com's AI travel agent crossed 50M monthly users in 2026 across the consumer base. Here's the product, the conversion impact, the supplier-side model.
10 min read
Help Scout AI Beacon: SMB CX Agents Go Mainstream 2026
Help Scout's AI Beacon brought enterprise-grade CX agents to SMB pricing in 2026. Here's what it does, what it costs, where it competes against Gorgias and Intercom.
9 min read
Suki AI 2026: HCA, Trinity Health, Memorial Hermann Deployments
Suki AI's medical scribe agent added 60+ health systems in 2026. We profile the deployments at HCA and Memorial Hermann, the per-clinician pricing.
8 min read
ZoomInfo Copilot 2026: Enterprise Sales AI Agents Get Real
ZoomInfo Copilot ships autonomous research and outreach in 2026 with full data integration. Here's the rollout pattern, the per-seat pricing.
11 min read
Vehicle Recall Campaign Automation: AI Voice Agents That Get Customers to Schedule Safety Fixes
See how AI voice agents boost vehicle recall completion rates from 25% to 65% by personally contacting affected customers and booking appointments.
15 min read
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