Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
A patient feedback survey is part operations, part marketing, part complaint pipeline. The 2026 HIPAA-aligned design uses de-identification, opt-in, and a clear marketing line so the data is usable without becoming a leak.
An AI agent that loops forever on a malformed event takes the whole consumer group down. DLQs quarantine poison messages, retry queues handle the transient ones, and a monitoring loop closes the gap.
Deploy a FastAPI voice agent to Render with native WebSocket support, free TLS, autoscaling, and a managed Postgres. Real working code, render.yaml, deploy on push.
Live cooking classes in 2026 stream a chef over WebRTC plus a per-attendee AI sous-chef that gives hands-free voice guidance, sets timers, and substitutes ingredients. Here is the build.
Microsoft's Responsible AI Standard operationalizes six AI principles into concrete engineering requirements. Forty Transparency Notes have shipped since 2019. Here is how voice AI vendors can mirror the practice without Microsoft's headcount.
The Voice Insights Reports API + Conversation Relay Insights (both GA in 2026) give you call-quality, trust, engagement, and AI-agent observability in one place. We wire them into CallSphere's on-call SLO dashboard.
CallSphere supports WhatsApp Business via Twilio with the same agents and tools. Vapi has no native WhatsApp integration. See the inbound flow.
Build a high-impact call analytics dashboard that tracks agent performance, call quality, and customer outcomes with actionable KPIs and benchmarks.
How CallSphere uses ChromaDB embeddings + a Lookup specialist agent for voice RAG vs Vapi PDF Knowledge Base. Retrieval quality, indexing, costs.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
