Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Real Estate and Property Management Lens perspective on Haiku 4.5 closes the gap with Sonnet on tool calling while staying cheap and fast — the right pick for high-throughput voice and chat agent
Healthcare Practice Use Case perspective on Vapi 2.0 added a visual workflow builder, multi-agent 'squads', and OpenTelemetry-grade observability — closing real gaps for production teams.
Sales and RevOps Lens perspective on Comet's general-availability launch put an agentic browser in front of millions of consumers, and it works better than the demos suggested.
Sales and RevOps Lens perspective on Harvey AI's enterprise rollout numbers show legal agents have moved past the pilot stage at AmLaw 100 firms.
Real Estate and Property Management Lens perspective on Where the leading autonomous coding agents stand on SWE-bench Verified after the April 2026 model releases.
CallSphere stores voice, chat, and SMS in one call_logs table — analyzed, sentiment-scored, and queryable in one view. Vapi customers stitch CRMs.
Quote and estimate requests often die between the initial inquiry and first sales call. See how AI chat and voice agents accelerate follow-up and close the gap.
MCP 1.0's elicitation lets a server ask the user for clarification mid-tool execution. The use cases, the UX patterns, and where it falls flat in real-world deployments.
Recording disclosure, opt-out, and HIPAA consent capture in voice AI. CallSphere ships consent flows; Vapi customers script their own.
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