Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
The EU AI Act's August 2 date, Texas TRAIGA and California SB 53 all landed. What a US rehab clinic must document, disclose and log, and what it can skip.
Rochester, MN neuropsych practices lose referrals to voicemail every week. How a HIPAA-compliant AI voice agent coordinates medical-destination intake calls.
School testing season buries Syracuse, NY evaluators in parent and district calls. How an AI receptionist absorbs the surge and books every intake.
VA and military evaluation referrals in Colorado Springs stall in phone tag. An AI voice agent answers around the clock and closes scheduling in one call.
Long neuropsych waitlists in Birmingham, AL generate endless status-check calls. An AI answering service handles them instantly so staff can shorten the list.
Grand Rapids, MI neuropsych evaluations span intake, a four-hour testing block, and feedback. How AI scheduling keeps the three-part sequence on the rails.
Adult children call Tucson, AZ memory clinics after hours from out of state. An AI phone agent answers at 7 p.m., explains evaluations, and books intakes.
Pediatric ADHD testing demand in Omaha, NE outruns tiny front offices. An AI voice and chat agent answers parent calls, books evaluations, and briefs staff.
Attorney and forensic referral calls demand precise intake. How Richmond, VA neuropsychology practices use an AI receptionist that screens and never misspeaks.
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