Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Cloned voices target municipal accounts payable. The callback, letterhead, dual-approval and prenote procedure that protects a city's vendor banking changes.
One estimator, 38 RFQ packets a week, half of them never quoted. What Claude Cowork and ChatGPT Work change about aerospace build-to-print quoting in 2026.
Chromebooks that walk, expired extinguisher tags, short headphone counts before practice-test Saturday. What 2026 inspection tech changed for tutoring centers.
Anthropic's Claude Fable 5 and Mythos 5 explained: pricing, availability, frontier benchmarks, the dual-model safeguard architecture, and what they mean for AI agents.
Which after-hours brokerage calls a cheap model can answer, which need the careful one, and which go straight to the managing broker. With costs and rules.
Faxed prescriptions, monitoring program reports and recorded calls cannot leave the premises. On-premises AI in 2026 reads them in your own back office.
A logo strip is not a plan list and a contact form is not an opening. How optometry practices get shortlisted when the buyer's researcher is software.
Seasonal seat counts break per-seat AI pricing for general contractors. A worked comparison against hosting an open model for bid-season document reading.
Build an AI help desk test set from your own ConnectWise or Autotask history, score it by category, and find the security tickets it must never close.
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