Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Market data on how Sri Lankan small businesses in Colombo, Kandy, and Galle use CallSphere AI voice and chat agents to capture tourism, retail, and service enquiries in Sinhala, Tamil, and English.
A wrong torque or guarding answer costs an OEM real money. How grounding limits a service assistant to approved manuals and shows the revision it read.
Ninety summer starts at fourteen minutes each is twenty-one hours of portal work. Here is what happens when four assistants split the list at the same time.
How 2026 document readers pull cow numbers, drugs and withhold dates straight off a photo of the parlor whiteboard, and what one missed date costs a dairy.
170 portal logins a month for utility and vendor invoices. What an overnight agent run does to the AP clerk's first week, the late fees and the leaks.
Capture five numbers from CCC ONE or Mitchell before switching anything on. Supplements per repair order is the one that settles whether AI blueprinting worked.
Cold fries and an allergen claim sit in the same fast-casual inbox. How 2026 model routing sorts them, who draws the line, and what it saves per period.
Predictive maintenance for electrical contractors: the thermal and current signals that precede a switchgear failure, and what NFPA 70B does to your PM book.
Which PEO client service agreements permit a statutory pass-through, and which need 60 days' notice? In 2026 the whole agreement fits in one question.
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