Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Demurrage claims die at the charter party time bar. How goal-based agents build the laytime statement, claim letter and full exhibit pack in about an hour.
Families now let an assistant compare cremation fees at midnight. Here is what a funeral home or cemetery must publish to appear on that shortlist at all.
Why brewery staff guess at gluten, proof and allergen questions, what 2026 grounded answering changes, and the arithmetic on one mislabeled 30-barrel batch.
Tuition locks in February, so surprise AI charges hit financial aid. A business manager's plan to consolidate, cap and report AI spend after the July 2 update.
A cloned voice can get a mortgagee changed, a policy cancelled or a certificate issued. The callback rule that stops it costs an agency about nine hours a year.
C-store month-end is serial, not hard. How parallel agents move the flash P&L from the 19th to the 4th, the arithmetic, and where the merge step still breaks.
Which billing company roles change shape when agents do part of the work, what to teach a new hire in week one, and what to strike off the interview sheet.
Which propane customer requests are routine and which are not, who signs the rules, and the never-automate list every LP-gas marketer should write down first.
How A/E firms hand SF-330 assembly to Claude Cowork or ChatGPT Work: what it drafts, the worked hours math, and the profiles a licensed human must still read.
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