Build an Elixir Phoenix Channels Voice Agent with a LiveView UI
Combine Phoenix Channels for streaming audio frames with LiveView for the chat UI. BEAM concurrency means one node can hold tens of thousands of voice sessions.
12 min read
Voice & Chat Agents
Voice & Chat Agents archive page 37 of 42
Voice & Chat AI Agents
Everything on voice and chat AI agents — real-time speech processing, telephony and phone-system automation, conversational AI, voice UX design, and production deployment.
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How Salons in Houston Use AI Voice Agents (and GlamBook) in 2026
The US hair-salon industry is $60B with 1.07M businesses. Houston salons run 35-60% no-show on cancellations within 24h. GlamBook + AI voice agent fixes that with GB-YYYYMMDD-### references.
9 min read
How to Build a Node.js Voice Agent with ElevenLabs Conversational AI
Wire ElevenLabs Conversational AI to an Express server, expose a public agent over WebSocket, and trigger client tools — full TypeScript tutorial for 2026.
11 min read
Android FCM + ConnectionService for AI Inbound Calls (2026)
FCM high-priority + Telecom CallsManager is the Android equivalent of PushKit + CallKit for AI voice. Here is how to ship it without losing future push priority.
10 min
Voice Agent De-Escalation: Handling Angry Callers (2026)
Sentiment detection plus a clarifying-question-first protocol cut hostile abandonment by 47%. We unpack PolyAI/Cognigy escalation triggers, real transcript blueprints, and the CallSphere empathy ladder.
11 min read
Twilio <Gather> + AI Speech Recognition: Multi-Provider Models (2026)
<Gather> now picks Google V2, Deepgram Nova-2, or Twilio's own model per language. We benchmark the four modes, show hint tuning, and explain when to ditch <Gather> for <Stream>.
10 min read
FCC Robocall and AI-Call Disclosure Rules: What Changed 2024-2026
The February 2024 FCC ruling made AI-generated voice calls 'artificial' under the TCPA. The September 2024 NPRM proposes mandatory AI disclosure. Here is the 2026 state of play and what your agent must say.
10 min read
Meta Business Messaging API in 2026: Calling, Verification, and Deprecations
Meta's 2026 messaging API gets calling, native verification badges, and deprecates Message Tags. Here is the migration map for chat agents.
9 min read
AI Outbound for Survey & NPS Calls in 2026: Lifting Response Rates 5x
PolyAI raised Vodafone NPS from 14 to 64. Web surveys hit 2-5% response, AI voice surveys hit 25-40%. Here is the outbound CSAT/NPS build that actually finishes the conversation.
9 min read