Everything on voice and chat AI agents — real-time speech processing, telephony and phone-system automation, conversational AI, voice UX design, and production deployment.
Latest analysis
Reg F caps debt-collection contact at 7-in-7. AI voice tracks frequency in real time, self-discloses, and resolves 45-50% of accounts without a human. Here is the FDCPA-safe outbound build.
Piper 1.4.2 ships ONNX voices that synthesize on a Raspberry Pi 5 in real time. Here's a full Python voice agent with Piper, faster-whisper, and Ollama — no GPU required.
Stand up a production AI contact center: Amazon Connect contact flow, a Bedrock Agent with Knowledge Bases, Lex V2 fallback, and a Lambda for tool execution. Real CDK + JSON.
Live podcasts in 2026 ship a third chair: an AI guest avatar joining over WebRTC and answering in real time. Here is the production stack with Riverside-style local recording, Pion gateway, and HIPAA-grade transcripts.
How to bridge a Twilio Media Streams WebSocket to OpenAI Realtime in production: codec conversion, interruption handling, and the timeouts that actually matter.
Self-managed ConnectionService is the Android-blessed path for AI voice agents. Here is how to ship it with WebRTC, FCM, and the new Core-Telecom Jetpack CallsManager.
Three seconds of silence and the caller assumes the line crashed. We map no-input thresholds, contextual re-prompts, and the streaming-TTS architecture CallSphere uses to fill long tool calls without ambient music.
Great Clips runs 4,400+ locations, Sport Clips 1,700+, and the average franchisee misses 18-25% of inbound calls during peak. Here is the voice AI stack that fixes it without touching the POS.
Forrester 2026 found subscription businesses leave 32% of save-eligible accounts uncontacted. AI voice closes the gap — 40-55% recovery on renewal outreach vs 15-25% human-only. Here is the build.
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