Everything on voice and chat AI agents — real-time speech processing, telephony and phone-system automation, conversational AI, voice UX design, and production deployment.
Latest analysis
Read-back catches 1 in 14 booking errors before they hit the calendar. We compare Alexa+ multi-turn confirmations, slot-by-slot vs all-at-once read-backs, and CallSphere's HIPAA-safe phrasing.
create-t3-app gives you Next.js 15, TypeScript, Tailwind, tRPC v11, Prisma, and Auth.js v5 in one CLI. Add OpenAI Realtime and you have a typed voice agent in 90 minutes.
Standard call center AHT is ~6 minutes. Voice AI agents target under 4 minutes — 33% faster. Companies using AI see 30-50% AHT reductions and 52% faster ticket resolution. Here is what AHT savings are worth at scale.
react-native-webrtc 124.x is the dominant cross-platform WebRTC library for React Native. Here is how AI voice agent apps ship it with CallKeep and PushKit/FCM.
T-Mobile partnered with OpenAI on IntentCX while Verizon shipped an AI bill-comparison tool. Here is what telco chat agents do well in 2026 and where they still fail.
After the $6M Steve Kramer fine and the 2026 FCC NPRM, AI political polling is legal only with prior express consent and opening AI disclosure. Here is the compliant build.
Modern voicemail agents transcribe, score urgency, and trigger CRM creation, calendar entries, or callbacks autonomously. Here is the architecture for turning every missed call into a logged action.
SIP REFER is how your AI voice agent hands a call to a human without losing context, caller ID, or attestation. Here is the wire-level mechanics of cold, warm, and attended transfers in 2026.
Deepgram Nova-3 Multilingual cuts batch word error rate ~34% and streaming ~21%. What the accuracy gain actually changes for global voice agents.
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