Inside Anthropic's Wall Street Customer Roster: JPMorgan, Goldman, Citi, AIG, Visa
Anthropic confirmed JPMorgan Chase, Goldman Sachs, Citi, AIG, and Visa in production on Claude as of May 2026. What each pattern of usage looks like.
7 min read
Business & Strategy
Business & Strategy archive page 20 of 80
AI Business Strategy & Growth
How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
Latest analysis
Ideas you can put to work
ServiceNow AI Control Tower: Agent Governance for the Enterprise in 2026
AI Control Tower is the governance layer for ServiceNow's Project Arc — policy, monitoring, and audit logs for autonomous agents. Here is how it works.
7 min read
Continuous Production Eval and Shadow Mode for AI Agents in 2026
Offline evals catch known failures. Production evals catch the unknown. Here is how we shadow-run candidate agents on live traffic without exposing customers to risk.
12 min read
Visual AI Agent Builder Tools: May 2026 Launch Roundup
mrc, ServiceNow, Google Workspace Studio — the visual agent builders launching May 2026 and how they change who can ship enterprise agents.
7 min read
Gemini Enterprise Partner Agents: Box, Workday, Salesforce And More
Google launched pre-integrated partner agents at Cloud Next 2026: Box, Workday, Salesforce, ServiceNow, Dun & Bradstreet, S&P Global. What each unlocks.
8 min read
Total Cost of Ownership: AI Receptionist Over 24 Months in 2026
AI receptionist TCO can swing 10x by pricing model. Most SMBs pay $199-$299/month for full-featured, and a 24-month all-in TCO lands at $4.7K-$7.2K — vs $100K+ for a human seat. Here is the line-by-line model.
11 min read
OpenAI's Deployment Company: What a $4B Raise Signals for AI Buyers
OpenAI is reportedly raising ~$4 billion for a new Deployment Company. What it means for enterprise AI strategy, services, and vendor choice.
8 min read
OpenAI Frontier vs Anthropic Managed Agents: 2026 Comparison
Head-to-head: OpenAI Frontier and Anthropic's managed agent stack — strengths, fit, and what each means for enterprise AI voice and chat deployment.
8 min read
Gemini Enterprise Agent Platform: The Vertex AI Rebrand Explained
At Cloud Next 2026 Google renamed Vertex AI to Gemini Enterprise Agent Platform and absorbed Agentspace. What actually changed and why a rebrand made sense.
8 min read