Gemini Enterprise Partner Agents: Box, Workday, Salesforce And More

TL;DR

A major Cloud Next 2026 announcement was the roster of partner agents pre-integrated into Gemini Enterprise Agent Platform: Box, Workday, Salesforce, ServiceNow, Dun & Bradstreet, and S&P Global. Each partner ships an installable agent that knows the partner's data, semantics, and APIs out of the box. This post walks each one — what it does, who it is for, and what it actually unlocks — then explains how a focused voice/chat front-door like CallSphere fits next to these agents in a real go-to-market motion.

Why Partner Agents Matter

Enterprise AI's hardest problem in 2025 was not the model — it was the first month. Most teams spent that first month wiring connectors, mapping schemas, and arguing about IAM. Partner agents collapse that month into an afternoon. Instead of "here is the Salesforce API key, build your own thing," it is "install the Salesforce agent, grant it scopes, run an eval."

The Roster, One By One

Box Agent

The Box agent gives Gemini Enterprise a content-aware brain. It can search across Box content with full IAM respect, summarize documents, extract structured data, and trigger Box workflows. Best for: any enterprise where institutional knowledge lives in unstructured documents — legal, financial services, life sciences, professional services.

Workday Agent

The Workday agent puts HR and finance data behind a conversational interface. Employees can ask about PTO, benefits, expenses, headcount, and budget — with full IAM and audit. Best for: HR and finance teams that already run on Workday and want to deflect routine inbound questions.

Salesforce Agent

The Salesforce agent reads and writes CRM, knows the sales process, and respects the same record-level security Salesforce already enforces. Best for: sales and customer-success teams. The agent shines when paired with a voice/chat front-door that captures inbound and lets the Salesforce agent take over CRM updates.

ServiceNow Agent

The ServiceNow agent is Gemini Enterprise's bridge into ServiceNow workflows. It can read tickets, summarize, route, draft responses, and trigger workflow actions — all while respecting ServiceNow's policy model. Combined with ServiceNow's own AI Control Tower (see our control plane post), this is the agent that lets Google customers reach ServiceNow workflows without leaving Gemini Enterprise.

Dun & Bradstreet Agent

The D&B agent brings firmographic data into agent workflows: company info, hierarchy, risk signals, contact data. Best for: GTM teams (sales, marketing, customer success) and risk teams (KYC, supplier diligence).

S&P Global Agent

The S&P Global agent brings financial-market and credit-risk data into agent workflows. Best for: financial-services analysts, treasury teams, M&A teams. Combined with the new Anthropic finance agents (covered earlier this week), it is part of a larger trend of financial data being repackaged as agent-callable services.

What Each Agent Unlocks (Quick Table)

Agent	Primary buyer	Killer use case
Box	Legal, life sciences, professional services	Document Q&A with IAM
Workday	HR, finance	PTO/expense/headcount deflection
Salesforce	Sales, CS	CRM updates from conversation
ServiceNow	IT, ops	Workflow-aware ticketing
Dun & Bradstreet	GTM, risk	Firmographic enrichment
S&P Global	Finance, treasury	Market/credit data in agent flows

The Install Experience

The install flow is intentionally boring (which is good):

1. Open Gemini Enterprise Agent Platform.
2. Browse the Partner Agents tab.
3. Click "Install" on the partner you want.
4. Authenticate to the partner (OAuth or SAML).
5. Grant scopes; the agent's IAM is bounded by what you granted.
6. Run the included eval suite to sanity-check.
7. Compose with your own agents.

The whole thing is fifteen minutes, not fifteen days.

Where The Pre-Integration Ends

A few honest caveats:

• Partner agents are generic. They know the partner's schema and APIs, not your business logic. Wrapping them in your own agent that encodes "how we use Salesforce" is still your job.
• Multi-tenant data residency varies. Each partner has its own residency story; confirm during scoping.
• Pricing layers. Partner agents may have their own usage-based pricing in addition to Gemini Enterprise consumption. Read the SKU table carefully.

How Partner Agents Compose

The interesting builds are the composed ones. A few examples:

• Inbound sales: voice/chat front-door (CallSphere) → Salesforce agent (CRM update) → D&B agent (enrichment) → Gemini Enterprise agent (next-best-action recommendation).
• HR ticket triage: Workspace Studio chat → Workday agent (PTO lookup) → ServiceNow agent (create ticket if escalation) → Gemini Enterprise agent (summary).
• Investment research: Workspace Studio → S&P Global agent (market data) → Box agent (internal memos) → Gemini Enterprise agent (draft memo).

The composition story is where Gemini Enterprise actually starts to feel like a platform rather than a model.

How CallSphere Fits

CallSphere is the AI voice and chat front-door: voice/chat/SMS/WhatsApp, 57+ languages, six verticals (healthcare, real estate, sales, salon, IT helpdesk, after-hours), HIPAA-friendly, $49/$99/$149 per month, 3–5 day launch. Partner agents do not handle the inbound call or chat — they handle what happens after. CallSphere captures the conversation, qualifies, books, and hands off to the right partner agent (Salesforce for sales, ServiceNow for IT, Workday for HR) using the same connectors Gemini Enterprise exposes. Request a demo.

Buyer Recommendations

A short list:

• Install the partner agents for systems you already pay for. The cost-of-trial is essentially zero.
• Do not skip the eval suite. Each install ships with one; run it before composing.
• Build your business logic on top. Partner agents are the foundation, not the product.
• Pair with a focused front-door. Voice/chat capture is upstream of every partner agent.

FAQ

Are the partner agents free? Most are bundled with Gemini Enterprise, but high-volume usage and premium data can incur partner-side fees. Confirm during scoping.

Can I customize a partner agent's behavior? Yes — partner agents are extensible. You add tools, prompts, and evals on top of the partner's baseline.

What if my partner isn't on the list? Custom partner agents can be built with Gemini Enterprise's agent builder using the partner's APIs. Expect more pre-integrated partners over the next few quarters.