Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
Latest analysis
HubSpot's Breeze agents now run on GPT-5 and emit Audit Cards for every CRM write. Here is how a CallSphere voice agent feeds Breeze with structured call data over the public CRM API.
Deep analysis of the $9 billion agentic AI market in 2026 covering CAGR projections at 45.5%, key players, market segments, geographic distribution, and growth drivers.
The SBC market hits $1.25B by 2034 because no other box protects WebRTC + SIP edges from SIP flood, INVITE storms, and registration DoS at the same time. Here is the 2026 reference architecture.
Complete guide to Claude Opus 4.6 GA — 1M context at standard pricing, 128K output tokens, adaptive thinking, and production patterns for building agentic AI systems.
Where the Claude Agent SDK and agentic development are heading in 2026 — less scaffolding, durable tools and skills, longer horizons, and how to prepare now.
The metrics that prove a Claude Agent SDK agent works in production — task success, intervention rate, cost per task, trajectory quality, and drift detection.
A realistic end-to-end Claude Agent SDK build — from a support backlog to a shipped, evaluated, gated production agent. Tools, context, evals, and rollout.
Map agent failure scenarios, limit blast radius, and contain mistakes — least privilege, approval gates, fail-safe tools, and kill switches with the Claude Agent SDK.
The real skills, roles, and hiring shifts that make Claude Agent SDK projects succeed — tool design, context engineering, evals, and failure thinking.
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