Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
1-800-FLOWERS is iconic for a reason: 72% of people remember vanity numbers after hearing them in ads versus 5% for random digits. Here is how to provision a vanity DID, route it to an AI receptionist, and measure the lift.
Calendly schedules, Zoom hosts, WebRTC fans out, AI transcribes. Here is the 2026 reference architecture for interview transcription with speaker diarization, sentiment, and CRM hand-off.
FDA's January 2025 lifecycle-management draft guidance, Predetermined Change Control Plans, and the January 2026 deregulatory pivot reshape what AI voice triage looks like for US healthcare in 2026.
SWE-bench measures whether code agents can resolve real GitHub issues. The methodology - human-verified, repo-grounded, deterministic - is exactly what voice eval needs to copy.
Sub-second voice agent with zero idle cost: API Gateway WebSocket ($connect/$disconnect/$default), Lambda per-message handler, DynamoDB session store, and OpenAI Realtime over WebSocket.
Multi-unit restaurant chains miss 30%+ of reservation calls during dinner rush and lose the table to OpenTable's nearest competitor. Voice AI keeps the booking inside the brand and routes overflow to sister locations.
The online pet care market hits $36.4B in 2026 with subscription-driven loyalty. AI chat reduces pet D2C support tickets by 70% on subscription edits, allergens, and feeding guides. Here is the playbook.
Deploy Kokoro-82M TTS, Whisper-large-v3-turbo, and CosyVoice2 on Replicate's GPU edge with cog-based packaging. Cold-start and cost analysis for production voice agents.
SIP 4xx is the client failed, 5xx is the server failed, 6xx is the world failed. Each category needs a different alert and a different runbook. Here is the dashboard, the threshold, and the on-call story.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
