Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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T-Mobile partnered with OpenAI on IntentCX while Verizon shipped an AI bill-comparison tool. Here is what telco chat agents do well in 2026 and where they still fail.
Real agentic AI and multi-agent system interview questions from Anthropic, OpenAI, and Microsoft in 2026. Covers agent design patterns, memory systems, safety, orchestration frameworks, tool calling, and evaluation.
DesignJoy nets $2M/year solo on flat-fee productized design. The same model on AI voice yields $30K-$60K MRR with one operator and zero meetings. Here is the build.
Side-by-side comparison of the top 4 AI agent frameworks: LangGraph, CrewAI, AutoGen, and OpenAI Agents SDK — architecture, features, production readiness, and when to choose each.
Pydantic AI v1.85 ships with MCP, dependency injection, and 16k+ stars. We break down where strict typing pays for itself and where it gets in the way of shipping.
When to use stateful agents with session history versus stateless agents with external state. Covers hybrid approaches and state externalization patterns.
Navigate the current regulatory landscape for AI agents including EU AI Act enforcement, NIST Agent Standards Initiative, and practical compliance requirements for developers.
How Codex uses GPT-5.4 for autonomous coding tasks including subagent architecture with GPT-5.4 mini, practical patterns for building production code generation agents.
Current state of AI agent safety research covering alignment techniques, sandbox environments, constitutional AI applied to agents, and red-teaming methodologies.
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