iOS Audio Session Config for AI Voice (2026): Interruption Handling Done Right
AVAudioSession is the make-or-break for AI voice agents on iOS. Here is the 2026 production playbook for category, mode, options, and interruption recovery.
11 min
Archive page 853 of 1230
AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Logging and Monitoring for HIPAA Security Incidents in AI Voice Platforms
Audit logs at 45 CFR 164.312(b) plus security monitoring at 45 CFR 164.308(a)(1)(ii)(D) plus 60-day breach clocks. Here is the 2026 logging and SOC architecture for AI voice platforms.
11 min read
mcp-puppeteer vs Playwright MCP in 2026: The Browsing Agent Stack
The official puppeteer MCP went unmaintained; the MCP team recommends Playwright. We compare both, look at withLinda/puppeteer-real-browser-mcp-server for stealth, and show the browsing-agent loop.
10 min read
Outbound Campaign ROI: Human Cold Calls vs AI in 2026
B2B cold calling converts at 2-3% dial-to-meeting and an in-house SDR costs $9.8K-$14.2K/month — $821-$1,150 per booked meeting. AI outbound runs at $0.50-$2 per dial. Here is the ROI of moving cold dialing to AI without breaking pipeline.
10 min read
Conversational NPS and CSAT: Why Chat Surveys Hit 44% Response Rates
Conversational surveys reach 44% response rates versus 10-15% for traditional methods. Here is how to collect NPS and CSAT through chat without the survey fatigue that kills your data quality.
9 min read
dbt Models for AI Call Data: Semantic Layer, MCP Server, and Trustworthy Metrics in 2026
dbt 2026 emphasizes trust (83%) and speed (71%). For AI call analytics that means a semantic layer with golden metrics, dbt MCP server for agents, and rock-solid tests. Here's the model layout we ship at CallSphere.
11 min read
Carrier Filtering and Spam Scoring in 2026: How AI Voice Avoids the 'Spam Likely' Trap
Hiya, First Orion, TNS - three independent reputation databases, three different scores, one ugly outcome if you trip them. Here is how AI voice deployments stay green-lit in 2026 across AT&T, T-Mobile, and Verizon.
11 min read
WebRTC + AI Tutoring with 1:1 Whiteboards in 2026
Lessonspace, LearnCube, and a wave of AI-tutor startups run on WebRTC + collaborative whiteboards. Here is the 2026 build for AI tutoring with vision-grounded feedback.
10 min
HITRUST CSF v11 Mapping for AI Vendors in Healthcare, 2026
HITRUST CSF v11 introduced threat-adaptive assessments, AI Risk Management and AI Security certifications, and updated mappings to NIST 800-53 r5 and HICP. Here is how AI voice and chat vendors map to v11.
11 min read
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