Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Expensive purchases often need reassurance before conversion. Learn how AI chat and voice agents recover abandoned high-intent carts and quote-ready buyers.
Soniox v4 ships speaker-native accuracy across 60+ languages with sub-200ms latency. Build a multilingual voice agent — Python WebSocket, code-switching, pitfalls.
Gemini Deep Research Max takes 3–10 minutes per query. LangChain's Deep Agents framework handles process isolation, crash recovery, persistent memory. We cover the architecture and the operational reality of multi-minute LLM runs.
A practical engineering deep dive into Claude Opus 4.7, covering architecture, tradeoffs, and what production teams need to know about Opus 4.5.
CMS-0057-F, the 2024 Interoperability and Prior Authorization Final Rule, plus the 2026 CMS-0062-P proposed rule for prior-authorization drugs, reshape what AI voice and chat must do with FHIR APIs.
Dead air over five seconds destroys caller trust. Over ten seconds is industry red line. Here is the segmentation pipeline we use to detect, classify, and alert on silences across an AI voice fleet in real time.
On-device AI plus WebRTC plus a 5G modem is a thermal worst case. Here is the 2026 playbook for keeping AI voice agent calls below the throttling cliff.
Prompt A/B testing is not about proving a winner — it is about learning how changes behave under real workloads. Here is the 2026 playbook with Langfuse, Braintrust, and PostHog.
Housekeeping directors juggle room turnovers and inspections across dozens of rooms. AI voice agents accept voice reports, update PMS status instantly, and dispatch maintenance.
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