Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Use the Vercel AI SDK's transcription/speech functions plus Twilio Media Streams to ship a voice agent on Vercel Edge Runtime. Real Next.js Route Handler, working code, deploy in 5 min.
OTel's GenAI semantic conventions are stabilizing through 2026. The spans, attributes, and metrics every agent stack should emit to keep observability vendor-portable.
OCR has named parental access to children's records an enforcement priority. COPPA 2.0 is sharpening minor data rules. The AI agent serving pediatric practices has to satisfy both layers — without breaking adolescent confidentiality.
ISO 13482 update SC2 was published in April 2026, finally giving humanoid OEMs a workable certification path for service robots in personal-care contexts.
How to wire LangGraph's Postgres checkpointer for crash-safe agent runs. Schema, locking, and the gotchas no one mentions until you hit them.
Notion's MCP server exposes pages, databases, and search to agents cleanly. How to wire a Claude or GPT agent to your team's Notion in under an hour without painful glue.
When every rep qualifies differently, pipeline quality gets noisy. Learn how AI chat and voice agents create consistent qualification across channels.
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Zep 2.0's Graphiti engine adds temporal knowledge graphs to agent memory — the right data structure for fact updates over ti
Achieve GDPR-compliant call recording with this guide to lawful bases, DPIAs, data subject rights, and retention for European business communications.
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