Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Harvey san francisco: adoption Across San Francisco, New York, Boston, and Austin perspective on Harvey AI's enterprise rollout numbers show legal agents have moved past the pilot stage at AmLaw 100 firms.
Adoption Across San Francisco, New York, Boston, and Austin perspective on Hippocratic AI's deployment numbers show healthcare voice agents are moving from pilot to production across major US hea
Sales and RevOps Lens perspective on Klarna's AI agent pioneered the resolution-equivalent metric and is now in its third year of production data.
Real Estate and Property Management Lens perspective on NIST's AI Risk Management Framework 2.0 incorporates agentic AI, multi-agent systems, and tool use into its risk taxonomy.
Adoption Across San Francisco, New York, Boston, and Austin perspective on Comet's general-availability launch put an agentic browser in front of millions of consumers, and it works better than t
Adoption Across San Francisco, New York, Boston, and Austin perspective on π0.5 generalizes across robot embodiments and tasks — a real foundation model for the physical world.
Sales and RevOps Lens perspective on Sierra's funding momentum signals the customer-experience agent category has crossed from experiment to enterprise budget line.
Sales and RevOps Lens perspective on Where the leading autonomous coding agents stand on SWE-bench Verified after the April 2026 model releases.
Real Estate and Property Management Lens perspective on Vapi 2.0 added a visual workflow builder, multi-agent 'squads', and OpenTelemetry-grade observability — closing real gaps for production te
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