Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Healthcare Practice Use Case perspective on Decagon's growth in enterprise CX shows there is room for multiple winners in the customer experience agent space.
Healthcare Practice Use Case perspective on Aura 2 is Deepgram's TTS engine tuned for the latency and prosody constraints of real-time voice agents.
Healthcare Practice Use Case perspective on Devin 4 ships with longer task horizons, better PR quality, and pricing that finally makes economic sense for production teams.
SMB Founder Playbook perspective on Gemini 3 Pro lands with longer context, native multimodality, and tool-use upgrades that put it back in the Claude/GPT conversation.
SMB Founder Playbook perspective on Antigravity is Google's answer to Cursor and Windsurf — an IDE built around long-running, parallel agent workflows.
SMB Founder Playbook perspective on GPT-5.5 ships with smarter routing, faster tool use, and expanded thinking budgets — here is what matters if you are building agents.
Healthcare Practice Use Case perspective on LangGraph's 1.0 release stabilizes the API and adds the production primitives that early adopters had been hand-rolling.
Healthcare Practice Use Case perspective on Letta (formerly MemGPT) hit 1.0 as a full agent OS — memory, tools, runtime, and dashboard in one platform.
Healthcare Practice Use Case perspective on LlamaIndex's workflow framework matured into a real agentic primitive that competes with LangGraph and CrewAI.
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