Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Cloud-based code assistants ship your whole repo to remote LLMs every few minutes. Code-Review-Graph keeps the index local and only sends what matters — saving tokens, latency, and your IP.
MSPs need 10 IT specialist agents (Device/Ticket/Network/Email/Computer/Printer/Phone/Security/Lookup), not a Vapi assistant shell. Here is the math.
CallSphere runs GPT-4o-mini on every call: sentiment, lead score, intent, topics, satisfaction, escalation flag. Vapi has no native analytics layer.
A practical engineering deep dive into Claude Code 2.1 skills, covering architecture, tradeoffs, and what production teams need to know about developer tooling.
Infrastructure-level look at MCP signed registry, including supply chain security AI, deployment topology, region availability, and cost considerations.
How leaders should think about Claude Opus 4.7 San Francisco — adoption patterns, ROI, competitive dynamics, and what Bay Area AI means for the next 12 months.
How leaders should think about Anthropic AISI — adoption patterns, ROI, competitive dynamics, and what UK AI safety means for the next 12 months.
A2A is for agent-to-agent communication. MCP is for agent-to-tool. The clean mental model for using both protocols together in 2026 stacks without architectural pain.
Azure AI Foundry's connected agents and shared memory make multi-agent orchestration on Azure finally workable. The patterns and gotchas to know before going live.
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