Titans and Long-Term Memory in Neural Networks: Google's Memory-as-Context Work
Google's Titans architecture treats memory as a learnable component that scales beyond context windows. What it does and how it changes long-context design.
8 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Public AI Voice Case Studies in MSP / IT 2026: ConnectWise + zofiQ, 25–40% Cost Cut
ConnectWise's January 2026 zofiQ acquisition, the 80% MSP AI adoption stat, and the 25–40% service-desk cost cuts that AI voice agents are now delivering for managed-service providers.
10 min read
Agentic RAG Patterns: When the Agent Decides What to Retrieve
In agentic RAG the agent itself controls retrieval. The 2026 patterns and where they outperform classic retrieve-then-generate.
8 min read
AI Incident Reporting: What OECD AIM and the US AI Safety Institute Want
Incident reporting expectations changed in 2026. What OECD AIM, the AISI, and EU AI Office want from operators when an AI system fails.
8 min read
PyTorch 2.x Compile in Production: When It Helps and When It Hurts
torch.compile delivers big speedups when it works and weird breakage when it does not. The 2026 production guide for when to enable it.
7 min read
CallSphere Sales Voice Agents 2026: Outbound Call Automation
CallSphere's sales voice agents handle outbound calls, qualification, and meeting booking in 2026 across B2B teams. Here's the architecture, the per-minute pricing.
10 min read
SMB Founder Playbook: Cursor 2.0 — Multi-Agent Coding Hits the Mainstream
SMB Founder Playbook perspective on Cursor 2.0 ships background agents, parallel branches, and a redesigned composer — multi-agent coding is no longer an experiment.
9 min read
Healthcare Practice Use Case: Hippocratic AI — Healthcare Agents at Scale
Healthcare Practice Use Case perspective on Hippocratic AI's deployment numbers show healthcare voice agents are moving from pilot to production across major US health systems.
9 min read
Customer-Support Agent Memory and Conversation History Patterns
Customer-support agents that forget the user's last ticket lose trust fast. The hybrid history + facts memory pattern that retains context across reopened tickets.
10 min read
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