Decagon Raises Series C at $1.5B Valuation
Decagon raised a Series C at a $1.5B valuation led by Bain Capital Ventures. What it signals for customer-service AI agents moving into the enterprise.
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Decagon raised a Series C at a $1.5B valuation led by Bain Capital Ventures. What it signals for customer-service AI agents moving into the enterprise.
Mistral closed a Series C at a reported $14B valuation in April 2026 with strong sovereign-fund participation, positioning it as Europe's flagship foundation model lab.
Sierra raised a Series C at a reported $4.5B valuation on April 21, 2026, led by Greenoaks with Sequoia and Benchmark following — a 3x markup in eight months.
Florida family law firms deployed legal intake voice AI in April 2026 for divorce, custody, and adoption matters. Trauma-informed scripting, compliance, and conversion lift.
Plaid's AI-agent endpoints shipped in 2026, letting agents access bank, investment, and lending data with user consent. Here's the playbook, the developer pricing.
TR's CoCounsel platform now serves 4,000+ firms in 2026 after the Casetext deal. We profile the platform, the pricing tiers, the integration with Westlaw.
The UK NHS scaled AI agent pilots across London trusts in 2026. Here's the deployments, the procurement model under the AI Buying Catalogue, the outcomes.
uRackIT's MSP-focused AI voice agents (CallSphere) handle helpdesk, ticket triage, and after-hours coverage in 2026. Here's the playbook, the per-minute pricing.
The 2026 chat-agent stack uses span-level verification, agentic RAG, and uncertainty-aware evals to cut hallucination rates by an order of magnitude.
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