Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Code-level patterns for structuring Claude agents: frozen prompts, prescriptive tools, programmatic tool calling, and context lifecycle. Build reliable agents.
Reusable patterns for Claude agents: layered prompts, typed tool contracts, just-in-time context with Skills, plan-then-act, and structured handoffs.
A step-by-step guide to building a working Claude agent with tool use, the agentic loop, and structured outputs you can ship today. Code included.
A hands-on walkthrough: define tools, build the loop, handle failures and idempotency, and ship a Claude agent behind an eval gate.
How the Claude API skill wires models, tools, MCP servers, and the agentic loop into one system across developer tools. A deep architectural walkthrough.
The full stack of an agentic product on Claude: model loop, context assembler, tool layer, MCP servers, state separation, and guardrails.
Infrastructure-level look at Claude Sonnet 4.6 Bedrock, including AWS AI, deployment topology, region availability, and cost considerations.
Grok 4's 1M context window — independent benchmarks on retrieval accuracy and the cost picture. Practical context for teams in Tennessee. A 2026 builder briefing.
Enterprise CIO Guide perspective on Zep 2.0's Graphiti engine adds temporal knowledge graphs to agent memory — the right data structure for fact updates over time.
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