Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Nobody built a connection between veterinary software and the state monitoring portal. Computer use closes that gap - with the limits an owner should insist on.
The monthly IEEE 1366 reliability close takes 64 hours across three people. What goal-driven agents change, the arithmetic, and what stays with the engineer.
Client PDFs are attacker-supplied documents. How a CPA firm scopes AI agent permissions, and the irreversible tax actions that always need a named human.
Concealed-damage claims cost a warehouse manager half a Friday. On-site AI searches your own footage and scan trail without any data leaving the property.
Casino surveillance footage cannot leave the property. On-premises AI in 2026 cuts a 90-minute disputed handpay review to nine, with no video sent to a vendor.
A 640-line BOM scrub eats three days of your buyer's week. Here is what splitting the RFQ across several agents does to quote throughput at an EMS shop.
Sixty-one pages of addendum land three days before a DOT letting. How model routing gets an estimator the quantity changes that actually move the bid.
Map one messy process and prove it: spray ticket records, the five baseline numbers to capture before you start, and the error rate that ends the debate.
Open models closed the gap in 2026. A worked buy-versus-rent comparison for a 58-employee credit union, including the staffing cost nobody budgets for.
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