Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Bypass, B-feed, C19, 30A at 208V three-phase: the colocation vocabulary that general models get wrong, and what an industry-tuned model changes at 2am.
How a Claude Code GTM system fits together end to end: orchestrator, subagents, MCP tool plane, validated data plane, and reproducible state.
Inside Claude Cowork's internals — the orchestration loop, context assembly, skills, MCP connectors, and sub-agents that run real knowledge work end to end.
A cloned board chair can move a nonprofit wire in one call. The four phone-authorised actions at risk, the callback rule, and what the control actually costs.
Winter mortality peaks, spring burial backlogs and cremation mix shift wreck old forecasts. What 2026 models fix, and the real cost of a low preneed guarantee.
Seasonal taproom headcount breaks per-seat software pricing. A two-year cost table for a 22-person brewery, and where owning a machine actually starts to pay.
Off-catalog verbal answers create borrower defense and state complaints. How answers limited to your approved documents, with page citations, contain the risk.
Fourteen seats are cheap; 1,400 certificates and 23 commission statements a month are not. Where self-hosting an open model starts paying for an agency.
Which brands can you discount 30% on Black Friday? The MAP answer lives across 611 pages of dealer terms. Million-word models now read all of it at once.
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