MCP vs OpenAI Function Calling: Which to Use in 2026 Builds
MCP and function calling solve overlapping problems with different design centers. The decision framework for picking one, the other, or both in the same agent stack.
10 min read
Business & Strategy
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AI Business Strategy & Growth
How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
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Sales and RevOps Lens: Browserbase Stagehand 2.0 — The Library That Made Browser Agents Boring
Sales and RevOps Lens perspective on Stagehand 2.0 stabilized the browser-agent SDK that everyone is quietly building on top of.
9 min read
Sales and RevOps Lens: Retell AI Knowledge Base — RAG Goes Native in Voice
Sales and RevOps Lens perspective on Retell shipped first-class knowledge bases for voice agents, removing one of the last reasons to roll your own RAG layer.
9 min read
Sales and RevOps Lens: Zep 2.0 — Temporal Knowledge Graphs for Agent Memory
Sales and RevOps Lens perspective on Zep 2.0's Graphiti engine adds temporal knowledge graphs to agent memory — the right data structure for fact updates over time.
9 min read
Clay Agentic Outbound 2026: How Top Sales Teams Build Workflows
Clay shipped agentic outbound in 2026 — and the top 1% of sales teams rebuilt their stack around it. Here's the playbook, the credit-based pricing.
11 min read
Forethought Solve 2026: State of Autonomous Ticket Resolution
Forethought's Solve agent quietly hit 65% deflection at scale in 2026. We break down how, the per-resolution pricing. The 30-day picture for buyers and operators.
9 min read
Constitutional AI 3.0: What Anthropic Updated and Why
How leaders should think about Constitutional AI 3.0 — adoption patterns, ROI, competitive dynamics, and what AI safety means for the next 12 months.
9 min read
Sales and RevOps Lens: Claude Code 2.1 — Multi-Agent Coding for Real
Sales and RevOps Lens perspective on Claude Code 2.1 ships background agents, sub-agent spawning, and a hooks API that turn it into a true multi-agent coding platform.
9 min read
Sales and RevOps Lens: Claude Haiku 4.5 — Sub-Second Agent Tier
Sales and RevOps Lens perspective on Haiku 4.5 closes the gap with Sonnet on tool calling while staying cheap and fast — the right pick for high-throughput voice and chat agents.
9 min read