How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
Latest analysis
Sales and RevOps Lens perspective on Comet's general-availability launch put an agentic browser in front of millions of consumers, and it works better than the demos suggested.
Sales and RevOps Lens perspective on π0.5 generalizes across robot embodiments and tasks — a real foundation model for the physical world.
Sales and RevOps Lens perspective on Harvey AI's enterprise rollout numbers show legal agents have moved past the pilot stage at AmLaw 100 firms.
How leaders should think about Anthropic responsible scaling — adoption patterns, ROI, competitive dynamics, and what RSP AI safety means for the next 12 months.
Sales and RevOps Lens perspective on AutoGen 0.5 brings async-first execution, an extension architecture, and tighter Azure integration.
Sales and RevOps Lens perspective on Skills let Claude agents load tool packs on demand without ballooning the system prompt — a quietly important architectural win.
How leaders should think about Computer Use 2.0 Denver — adoption patterns, ROI, competitive dynamics, and what RPA Colorado means for the next 12 months.
82% of SMB employers invested in AI tools by 2026. 91% report revenue increases. AI receptionists now respond in 420–600ms. The Q1 2026 SMB AI adoption picture.
Sales and RevOps Lens perspective on Anthropic launched a signed MCP registry to solve the server discovery and trust problem that held back enterprise adoption.
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