How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
From the blog
How Silicon Valley and San Jose companies — from enterprise SaaS and IT/MSPs to dental practices and Vietnamese restaurants — use CallSphere AI voice agents to handle inbound calls, IT helpdesk tickets, and 24/7 global support.
The two cloud agent platforms chose different abstractions. Where Foundry wins, where Bedrock wins, and where neither is the right pick for serious agent teams.
SMB Founder Playbook perspective on Figure's deployment numbers and Helix model show humanoid agents are no longer a research demo.
SMB Founder Playbook perspective on NIST's AI Risk Management Framework 2.0 incorporates agentic AI, multi-agent systems, and tool use into its risk taxonomy.
SMB Founder Playbook perspective on Vapi 2.0 added a visual workflow builder, multi-agent 'squads', and OpenTelemetry-grade observability — closing real gaps for production teams.
SMB Founder Playbook perspective on AI SDK 5 introduces first-class agent loops, MCP support, and a new generative UI runtime.
Shopify Magic's AI agents now serve 1.7M+ merchants in 2026 across product, marketing, and CX. We profile what's bundled in the plans, the add-on pricing.
How leaders should think about Claude Opus 4.7 San Francisco — adoption patterns, ROI, competitive dynamics, and what Bay Area AI means for the next 12 months.
How leaders should think about Anthropic AISI — adoption patterns, ROI, competitive dynamics, and what UK AI safety means for the next 12 months.
