AgentKit for Sales Teams in Atlanta: Operator-Powered Outbound
Atlanta B2B sales teams are pairing OpenAI AgentKit 1.0 with Operator 2.0 for outbound prospecting — playbook, costs, and results from the field.
8 min read
Business & Strategy
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AI Business Strategy & Growth
How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
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Common Room Agents 2026: RevOps Goes Fully Agentic
Common Room shipped product-led growth AI agents in 2026 — and Vercel, Linear, and Loom standardized on them. Here's the pattern, the per-seat pricing.
8 min read
Zendesk AI Agents and Agent Builder: 2026 Adoption Snapshot
Zendesk made AI agents the default tier in April 2026. Here's what's bundled in the Suite, what's an add-on. The 30-day picture for buyers and operators.
10 min read
SMB Founder Playbook: ElevenLabs Conversational AI 2.0 — Voice Agents Get Real Tools
SMB Founder Playbook perspective on ElevenLabs Conversational 2.0 ships native MCP tool use, sub-second turn-taking, and a redesigned dashboard that makes voice agents feel like real software.
9 min read
SMB Founder Playbook: EU AI Act Enforcement Begins — What Agentic AI Teams Need To Know
SMB Founder Playbook perspective on The first wave of EU AI Act enforcement landed in 2026 — here is the practical impact on agent deployments.
9 min read
SMB Founder Playbook: MCP 1.0 — The Spec That Froze the Agent Tooling Wars
SMB Founder Playbook perspective on Model Context Protocol 1.0 stabilized in April 2026 and every major agent host now ships an MCP client out of the box.
9 min read
SMB Founder Playbook: Mem0 1.0 — The Drop-In Memory Layer for Agents
SMB Founder Playbook perspective on Mem0 1.0 makes agent memory a one-line dependency — no custom vector store, no chunking pipeline.
9 min read
Sierra Hits $4.5B Valuation: Bret Taylor's CX Agent Bet 2026
Sierra closed a $350M round at $4.5B in April 2026. We break down the customer wins, the outcome-pricing model, and why investors keep doubling down on Bret Taylor's bet.
9 min read
Agent Cost at 10M Calls/Mo: Real Economics for Voice Agent Platforms
At 10M voice calls per month, naive agent cost ranges $50k-$500k. Cache, model routing, and tool consolidation can drop it 80%. Here are the real numbers.
11 min read