Healthcare Voice Agent
AI receptionist for medical practices. Schedule appointments, verify insurance, and manage patient communications — 24/7.
What is the Healthcare Voice Agent?
A complete AI voice and chat assistant for healthcare practice management. Patients call or chat to schedule appointments, look up providers, verify insurance, and get practice info — answered instantly, 24/7, with sub-second response times.
Agent Architecture
Single Head Agent with 14 Function-Calling Tools
One powerful agent handles all patient interactions using 14 specialized tools for appointments, insurance, providers, and patient management.
Head Agent
Orchestrates all patient interactions
Function-Calling Tools
14 tools available to the AI agents
Key Features
Appointment Scheduling
Find available slots, book, reschedule, or cancel appointments with natural conversation
Insurance Verification
Look up patient insurance details and verify coverage in real-time
Provider Directory
Search providers by name, specialty, or department across multiple locations
Post-Call Analytics
Every call is analyzed for sentiment, lead scoring, intent, and satisfaction
Patient Registry
Full patient management with medical records, prescriptions, and ICD-10 codes
Staff Dashboard
Appointments, patient registry, provider directory, call logs with transcripts and analytics
Tech Stack
Analytics & Reporting
Post-call analytics on every interaction: sentiment scoring, lead scoring (0-100), intent detection, topic extraction, satisfaction rating (1-5), escalation flagging, and AI-generated summaries.
Security & Compliance
Deploy Healthcare Voice Agent for Your Business
Go live in 3-5 days. No code required. Talk to our team to see how Healthcare Voice Agent can transform your operations.