Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
Latest analysis
Understand the key differences between zero-shot, one-shot, and few-shot prompting. Learn when each technique works best and how to select high-quality examples for reliable LLM outputs.
Learn how to schedule AI agent tasks with cron expressions, implement idempotent recurring analyses, prevent overlapping runs, and build periodic reporting pipelines that run reliably in production.
Master the three call transfer patterns for AI voice agents: cold transfer, warm transfer, and conferencing. Covers context passing, hold music, agent whisper, and seamless handoff implementation.
Build procedural memory systems that let AI agents record, store, replay, and optimize multi-step task procedures, enabling skill learning and execution improvement over time.
Build an AI agent that integrates with Jira for automated ticket creation, intelligent updates, JQL-powered queries, and sprint management using the Jira REST API with practical Python examples.
Deploy and scale AI agent services on Kubernetes with Deployments, Services, Horizontal Pod Autoscalers, resource limits, and health checks for production-grade reliability.
Build a complete document processing system with automated ingestion, AI-powered extraction and classification, a human review queue for quality assurance, and structured data export.
Build an AI agent for vehicle insurance that generates coverage quotes, handles claims intake with proper classification, collects required documents, and answers policy questions accurately.
Learn how to mock LLM API calls in your AI agent tests using FakeLLM objects, response fixtures, and assertion patterns for fast, deterministic, cost-free unit tests.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
© 2026 CallSphere Inc. All rights reserved.
Made within San Francisco
