Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Stand up a production AI contact center: Amazon Connect contact flow, a Bedrock Agent with Knowledge Bases, Lex V2 fallback, and a Lambda for tool execution. Real CDK + JSON.
Understand when to use Microsoft UFO for Windows desktop automation versus browser tools like Playwright or Selenium, with use cases for legacy apps, native software, and hybrid approaches.
Stripe runs a remote MCP server at mcp.stripe.com and Sessions 2026 added the Link agent wallet. We unpack how an LLM goes from intent to settled payment with controls.
Learn how to build an AI-enhanced RPA bot that goes beyond traditional rule-based automation. Covers decision-making, exception handling, legacy system integration, and patterns for robust desktop and web automation.
Build an AI agent that applies the scientific method to data analysis — generating hypotheses, designing experiments, performing statistical tests, drawing conclusions, and iterating on findings with rigorous methodology.
Learn how to build a robust SQL validation layer that prevents injection attacks, enforces read-only access, limits query complexity, and ensures AI-generated queries cannot damage your database.
Build an AI agent that uses GPT Vision to detect form fields, understand their purpose, map values to the correct inputs, and verify successful submission — all without relying on CSS selectors.
Build an AI agent that compares two versions of a document, identifies additions, deletions, and modifications, generates visual redlines, and produces annotated change summaries for legal, contract, and policy review workflows.
Learn how to capture full-page screenshots, element-level screenshots, and record browser session videos with Playwright, then feed them to GPT-4 Vision for automated visual analysis.
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