Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Austin and Dallas SaaS sales teams ran CallSphere sales (batch outbound, ElevenLabs Sarah voice) against Salesloft Cadence in April 2026. Connect rates, opt-out rates, MQL math.
Pod kills don't break voice agents — they break tool retries and barge-in. Real chaos for voice means corrupting tool results and cutting LLM streams mid-response. Here's how to do it safely.
BigQuery continuous queries + Pub/Sub direct subscriptions + Vertex AI ADK agents form a fully managed pipeline. We show how to triage calls in real time, with autonomous investigation when sentiment crashes.
OpenAI acquired PromptFoo for $86M in March 2026. Treating agent evals as merge-blocking CI gates is the new production baseline.
Apple's November 2025 update to App Review Guidelines added explicit third-party AI disclosure requirements. Here is what AI voice agent apps must include in 2026.
Adoption Across San Francisco, New York, Boston, and Austin perspective on Gemini 3 Pro lands with longer context, native multimodality, and tool-use upgrades that put it back in the Claude/GPT c
AI chatbot interactions cost ~$0.50 vs $6 for a human agent — a 12x gap. Voice AI agents land $0.15-$0.50/call vs $4-$8 human. Here is the resolution-economics math behind a $80B contact-center savings projection.
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Letta (formerly MemGPT) hit 1.0 as a full agent OS — memory, tools, runtime, and dashboard in one platform.
Adoption Across San Francisco, New York, Boston, and Austin perspective on Operator 2.0 hit GA with task templates, scheduled runs, and a developer API for embedding browser agents into custom ap
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