Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Trading floors in 2026 run an AI agent that listens to the squawk box, generates live commentary on tape moves, and pushes alerts over WebRTC. Here is the architecture mirroring Morgan Stanley + Aladdin.
Anthropic's RSP v3.0 (February 2026) added a new CBRN capability threshold and disaggregated AI R&D thresholds. v3.1 followed shortly. Here is what the ASL framework asks of model providers — and what downstream voice AI vendors inherit.
Twilio Frontline retires September 30, 2026. Real-estate teams running it for leasing and lead nurture need a 2026 plan. We outline three migration paths and the CallSphere Real Estate agent as a drop-in.
The near-term trajectory of Claude-based agentic defense — multi-agent teams, autonomous purple teaming, MCP standardization — and how to prepare now.
Where multi-agent coordination on Claude is heading next — shared protocols, durable agents, managed coordination — and how to prepare your team now.
The metrics and signals that prove Claude-based defense agents reduce risk: false-negative rate, time to contain, coverage, override rate, and eval drift.
Metrics and leading signals that prove a multi-agent Claude system works — task success, cost per outcome, coordination overhead, and escalation rates.
A realistic end-to-end walkthrough of shipping a multi-agent Claude system — from problem framing to architecture, evals, and a safe production rollout.
A realistic problem-to-shipped build of a Claude phishing triage agent: scoping, tools, skills, evals, shadow rollout, and results.
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