Salesforce MCP Server: Sales Agents on Live CRM Data Done Right
Salesforce's MCP server gives agents safe read/write access to leads, opportunities, and accounts. The architecture and the field-level security gotchas that bite teams.
10 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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tau-bench in 2026: State of Agent Benchmarks and What They Show
tau-bench remains the industry's go-to agent benchmark in 2026. Where current frontier models land, and the limits of what tau-bench measures honestly for production teams.
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Adoption Across London, Bangalore, Singapore, and Tokyo: 1X Neo — The Home Humanoid Bet
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on 1X Neo's consumer push and tendon-driven design represent the alternative path to mass humanoid adoption.
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Adoption Across London, Bangalore, Singapore, and Tokyo: Aider 0.80 — The Quiet Powerhouse of A
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Aider keeps quietly shipping — version 0.80 adds architect mode, repository maps, and faster diff application.
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Adoption Across London, Bangalore, Singapore, and Tokyo: Computer Use 2.0 — Anthropic's Browser
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Anthropic's Computer Use API hit production GA with virtualized desktops, replay debugging, and tighter safety guardrails.
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Adoption Across London, Bangalore, Singapore, and Tokyo: Anthropic's Signed MCP Registry — Solv
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Anthropic launched a signed MCP registry to solve the server discovery and trust problem that held back enterprise adoption.
9 min read
Adoption Across London, Bangalore, Singapore, and Tokyo: Anthropic Skills — Loadable Agent Tool
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on Skills let Claude agents load tool packs on demand without ballooning the system prompt — a quietly important architectural
9 min read
Adoption Across London, Bangalore, Singapore, and Tokyo: AutoGen 0.5 — Microsoft's Multi-Agent
Adoption Across London, Bangalore, Singapore, and Tokyo perspective on AutoGen 0.5 brings async-first execution, an extension architecture, and tighter Azure integration.
9 min read
Adoption Across San Francisco, New York, Boston, and Austin: Decagon CX Agents — The Enterprise
Adoption Across San Francisco, New York, Boston, and Austin perspective on Decagon's growth in enterprise CX shows there is room for multiple winners in the customer experience agent space.
9 min read
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