Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
MITRE ATLAS published a 2026 update on April 24 that adds eight new techniques for agentic systems, including tool poisoning, scope-elevation via OAuth, and memory poisoning.
OWASP shipped the 2026 edition of the LLM Top 10 on April 14, 2026, elevating tool poisoning to LLM02 and adding a new entry for unbounded resource consumption.
Three named tool-poisoning disclosures in April 2026 — including one against a popular MCP filesystem server — make the case for signed tool registries impossible to ignore.
Chicago personal injury firms deployed legal intake voice AI in April 2026 to qualify leads 24/7. Conflict checks, statute alerts, retainer routing, and Illinois bar compliance.
How healthcare practices deploy CallSphere voice agents in 2026 — from intake to insurance verification to follow-up calls. Here's the playbook with real numbers, integrations.
Manufacturing scaled supply chain AI agents in 2026 across procurement and operations. We profile rollouts at Bosch, Siemens, and GE Aerospace, the vendor selections.
Wall Street CX teams accelerated AI agent rollouts in April 2026. We profile six NYC financial services deployments, the vendors picked, the contract sizes.
Toronto B2B SaaS adopted sales AI agents fast in 2026 driven by Shopify and the local unicorn cohort. We profile deployments at Shopify, Wealthsimple.
Vapi.ai has no signed BAA path for healthcare voice. CallSphere ships HIPAA-ready architecture, signed BAAs, and PHI safeguards out of the box.
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