Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Denver has 2,800+ financial advisors. Wealth management calls require nuance, KYC, and compliance — but missing the inbound prospect call still costs $$$. Here is the 2026 RIA voice playbook.
A patient billing line is treated as casual operations until the agent reads back a CPT code over a voicemail. The 2026 HIPAA-aligned billing workflow is tighter than most practices realize.
CloudEvents 1.0 is the CNCF spec for interoperable events. Adopt it as your envelope and your AI agent events travel unchanged across Kafka, NATS, SQS, EventGrid, and Pub/Sub — with SDKs in 9 languages.
CISA's 2025 SBOM guidance brings AI and SaaS into scope. Here is the SBOM architecture for a HIPAA-aligned AI voice platform — first-party services, model artifacts, and sub-processor declarations.
Ship a production voice agent in 5 minutes on Railway: FastAPI bridge, OpenAI Realtime, Postgres for sessions, and a one-click template. No Docker knowledge required.
Live fitness classes in 2026 stream over WebRTC with an AI coach that watches each rider's form via their phone camera and corrects in real time. Here is the production stack with MediaPipe and on-device pose.
Google's 2026 Responsible AI Progress Report (February 18, 2026) added a new Critical Capability Level focused on harmful manipulation. For voice AI builders, that single change reshapes red-teaming priorities for the year.
Lookup v2 returns line type, SIM swap, call forwarding, identity match, reassigned number, and SMS pumping risk in one call. We use it as the first 200 ms of every CallSphere voice AI session.
How agentic coding with Claude Opus and Claude Code is evolving — longer autonomy, agent fleets, richer MCP — and how to prepare now.
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