Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Healthcare Practice Use Case perspective on GPT-5.5 ships with smarter routing, faster tool use, and expanded thinking budgets — here is what matters if you are building agents.
Real Estate and Property Management Lens perspective on LangGraph's 1.0 release stabilizes the API and adds the production primitives that early adopters had been hand-rolling.
Real Estate and Property Management Lens perspective on Letta (formerly MemGPT) hit 1.0 as a full agent OS — memory, tools, runtime, and dashboard in one platform.
Real Estate and Property Management Lens perspective on LlamaIndex's workflow framework matured into a real agentic primitive that competes with LangGraph and CrewAI.
Healthcare Practice Use Case perspective on AgentKit 1.0 is OpenAI's bid to own the agent runtime layer — visual builder, hosted state, and one-click deploy.
Healthcare Practice Use Case perspective on Codex CLI is OpenAI's answer to Claude Code and Aider — a model-agnostic agentic terminal for code.
Healthcare Practice Use Case perspective on Operator 2.0 hit GA with task templates, scheduled runs, and a developer API for embedding browser agents into custom apps.
Healthcare Practice Use Case perspective on Swarm 2.0 cleans up the original prototype into a real production library for agent handoffs.
Healthcare Practice Use Case perspective on OpenHands' April 2026 release pushes open-source coding agents past 67% on SWE-bench Verified.
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