Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
How a plant engineer builds the first list of machine builders in 2026, and the five specs an equipment OEM must publish as text to survive that pass.
Nine files, a carrier policy bulletin and one question: how oral surgery practices catch the missing criterion before the orthognathic packet is submitted.
Cattle producers can now measure a phone agent against real past calls, watch every step it took, and widen what it is allowed to do only once it earns it.
A cloned seller voice can redirect a net-proceeds wire in one call. The callback rule, the two file-only facts, and the arithmetic for a 90-file escrow office.
Sort six months of front-counter recordings into eight call types, write the right answer for each, then widen the agent's authority in four stages, not one.
DoorDash adjustments, short cases and off-contract invoice lines quietly cost six stores real money. What a 2026 overnight agent has finished before 6 am.
Why roofing shops key the same roof three times, and how 2026's MCP connectors let an assistant write squares and material orders into the system of record.
Per-line payroll review was uneconomic in 2025. After a roughly 10x price drop, checking every register line before funding pays for itself on class codes.
Newsprint is ordered nine weeks ahead and the draw is a guess. How 2026 forecasting models cut returns, catch sellouts and set renewal prices by cohort.
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