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Keep Claude MCP agents fast and cheap with prompt caching, batching, context pruning, and model routing — the levers that actually move your token bill.
Fix the failure modes that break production Claude MCP agents — runaway loops, wrong tool calls, and hallucinated arguments — with concrete defenses and tracing.
What to put in a Claude MCP agent's context and what to leave out: load-bearing rules, live schemas, compaction, ordering, and injection defense.
Safely wire MCP tools into Claude agents: scoped auth, strict schemas, structured error handling, and idempotency keys for production reliability.
Code-level patterns for Claude MCP agents: single-responsibility tools, read-then-write, layered prompts, plan-then-act, and context as a budget.
A hands-on walkthrough: define tools, build an MCP server, wire the Agent SDK loop, add idempotency, eval, and go live in stages with Claude.
The five planes of a Claude MCP agent that reaches production: model, harness, protocol, servers, and systems — plus where trust boundaries belong.
Navigate UK VoIP regulations from Ofcom requirements to UK GDPR call recording rules. A complete compliance guide for British businesses adopting cloud telephony.
Reduce call center operating costs by 30-60% using AI automation, VoIP migration, and intelligent routing strategies. Proven methods with real cost benchmarks and ROI data.
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