Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
AI patient engagement reduces no-show rates by up to 30% via HIPAA-compliant SMS chat. Here is the build pattern that survives BAA review and improves CSAT.
Serverless GPU at $0.59–$3.95 per hour looks tempting until you measure cold start. Here is the honest break-even for self-hosting voice TTS or STT vs paying Deepgram or ElevenLabs.
fly.io runs voice agents close to every user. Real working fly.toml, Pipecat in Docker, and fly-replay for sticky WebSocket sessions across 35 regions.
Las Vegas retail inventory hit 70.7M SF in Q1 2026 with a 4.3% vacancy rate. Tourism + locals drive a unique multilingual call mix. Here is how a 2026 voice agent runs your storefront line.
Concurrent-call capacity is the single most-important scalability metric for voice AI. Here's the math behind sizing a fleet that survives Monday-morning peaks without overpaying on GPUs.
Replace a single voicemail box with 4 specialists (auth, ticketing, password reset, escalation) that talk straight to ConnectWise/Halo PSA — full code.
Whisper Large v3 Turbo on Apple Neural Engine via WhisperKit hits sub-100ms streaming on iPhone 15 Pro. M5 delivers 4× faster AI inference. Build a fully on-device voice agent for iOS.
Horizontal SaaS multiples down 35% YoY. Vertical SaaS up 3%. 60% of 2025 AI capital went to mega-rounds, but the alpha shifted to vertical AI. The full thesis.
ConnectWise's January 2026 zofiQ acquisition, the 80% MSP AI adoption stat, and the 25–40% service-desk cost cuts that AI voice agents are now delivering for managed-service providers.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
